Strategies

Mark Muro and his team at Brookings just published something every economic development professional needs to read: “Turning the data center boom into long-term, local prosperity.” It’s the clearest analysis I’ve seen on what’s actually happening in data center negotiations, and why communities finally have a seat at the table. For context: I met Mark […]

For many economic development organizations, Business Retention & Expansion (BR&E) work starts in spreadsheets. They’re familiar, inexpensive, and flexible. But as relationships grow and the work becomes more strategic, spreadsheets begin to show serious limitations — not just in efficiency, but in the quality of insight teams can deliver. A Customer Relationship Management (CRM) system […]